Business Continuity with Alutec – COVID-19 update
Following the announcement by Government on 23rd March 2020, we wanted to assure you that we are continuing to support our customers as normal.
Our plant is fully operational, and the planned production schedule is on track.
- The entry and exit of goods have not been affected and operations proceed as usual.
- Our incoming supply chain of raw materials remains intact, and our dedicated employees on the front line continue to keep our machines running.
- Orders will be processed according to the regular flow and schedule.
The health and safety of our employees and the wider community remain our priority and we are supporting every initiative by the authorities to halt the spread of COVID-19.
Equally, we are committed to providing business continuity for you, our customer.
Here are some practical points we would ask you to consider:
If your company typically picks up from our site, we ask that you allow more time due to the possibility of reduced staffing levels at the facility.
We have been building inventories in advance of the construction season, so today we are in a strong position to supply our customers with their pipe and fitting requirements. We will advise you at the earliest opportunity of any changes to our procedures.
Any planned meeting will be carried out by phone or video conference.
We have increased vigilance at all our facilities to limit risk, through increased hygiene and social distancing measures.
Many employees are working from home and engaging/communicating via phone calls, video conferencing including Skype and Microsoft Teams, and email.
Lastly, we have recommended all employees follow the official Government guidance on COVID -19 guidance. We continue to monitor and follow Government guidance for employers.
We are all operating in a period that is unprecedented. Like you, we are monitoring the situation closely, listening to our health officials, and taking appropriate action. We are all in this together. As new information becomes available, we will provide further updates.
Our customer service operations remain open, and your Alutec sales representative is available by phone to answer any questions.
Marley Alutec Leadership Team